Nordic Service Engineer

2 days ago


Helsinki, Uusimaa, Finland Black Swans Exist Full time
Job Description

This role involves delivering technical support to customers in Finland, with occasional support to other Nordic countries. The ideal candidate will have a technical background and experience working with mechanical and electronic components.

The position requires providing prompt and effective telephone support to customers, conducting maintenance, calibration, and repair of lab and process instruments used in multiple industries, and conducting training for customers on instruments.

The successful candidate will also support sales efforts by promoting service contracts and have the opportunity to earn referral bonuses through any sales as a result.

  1. Key Responsibilities:
  2. Delivering technical support to customers in Finland, with occasional support to other Nordic countries.
  3. Conducting maintenance, calibration, and repair of lab and process instruments used in multiple industries.
  4. Providing prompt and effective telephone support to customers.
  5. Conducting training for customers on instruments.
  6. Supporting sales efforts by promoting service contracts.

Requirements:

  1. A technical background with mechanics or electronics.
  2. Basic software troubleshooting and support.
  3. Fluency in Finnish and English.
  4. Ability to work in the field and travel as needed.


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