Retail Store Director

2 weeks ago


Helsinki, Uusimaa, Finland Wolt Full time

We are seeking an experienced Convenience Experience Curator to lead our store in Joensuu and shape the future of grocery shopping.

About the Role

The ideal candidate will have a passion for delivering exceptional customer experiences and a proven track record of managing store operations. They should also be highly organized, proactive, and have excellent communication skills.

In this role, you will be responsible for overseeing the day-to-day operations of our store, including managing inventory, staff, and customer expectations. You will also contribute to the development of new initiatives and processes to drive business growth and enhance customer satisfaction.

As a member of the Wolt Market team, you will work collaboratively with other departments to achieve business objectives and make a meaningful impact on the company's success.

Responsibilities
  • Manage day-to-day store operations, including inventory management and staff supervision
  • Develop and implement process improvements to drive efficiency and effectiveness
  • Collaborate with other departments to enhance customer satisfaction and loyalty
  • Lead cross-functional teams to achieve business objectives
Requirements
  • Passion for delivering exceptional customer experiences
  • Proven experience in store operations management
  • Leadership and team management skills
  • Excellent organizational and communication skills
  • Results-driven with a focus on customer satisfaction
  • Experience in retail or grocery industry preferred
  • Fluent level of English


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