Help Desk Technician

7 days ago

Vaasa, Ostrobothnia Region, Finland Tietoevry Full time
About the Job Description

This role involves providing IT support to corporate customers, working closely with internal stakeholders to identify and resolve technical issues. The successful candidate will possess strong analytical skills, excellent communication abilities, and a customer-centric mindset.

Key Skills and Qualifications:

  • Strong understanding of IT concepts and principles
  • Excellent problem-solving and analytical skills
  • Effective communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Familiarity with IT service management frameworks

Responsibilities:

  • Identify and troubleshoot technical issues
  • Develop and implement process improvements
  • Collaborate with internal stakeholders to drive business outcomes
  • Maintain accurate records and documentation

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