
Operations Leader
3 days ago
We are seeking an experienced Operations Leader to join our team at Wolt Market. The role is based in Helsinki and requires travel to Wolt Market locations in other cities in Finland.
OverviewWolt Market is a Finnish technology company, best known for its food delivery platform. We have grown significantly in the last years, expanding our operations to 25 countries across Europe and Asia today. And we're just getting started.
The role you are looking at is part of Wolt Market - our very own online supermarket chain that delivers unprecedented convenience and world-leading customer experience in grocery shopping to people across Finland. Our goal is to provide exceptional service, and we need someone with expertise to ensure we meet this objective.
- End-to-end store operation from fulfillment to delivery.
- Continuous improvement of operations, focusing on safety, quality, customer experience, and productivity.
- Hiring and leading a motivated team of operations team leads, store managers, and associates.
- Day-to-day leadership and guidance to enable team members and the business to thrive.
- Staffing plans, schedules, and efficiency initiatives to meet Wolt Market's business plan and P&L cost targets.
To succeed as an Operations Leader, you will require:
- Experience in grocery, retail, or warehouse operations management.
- Labor planning and quality management skills.
- An analytical mindset with strong Excel skills.
- Leadership skills, including managing a team.
- Proficiency in English, and preferably in Finnish.
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