Guest Services Assistant

3 days ago


Helsinki, Uusimaa, Finland White & Case Full time
Firm Summary

Leading Global Law Firm

White & Case is a leading global law firm with lawyers and staff operating from 45 locations, working in virtually every country of the world with a long-established presence in Finland and the Nordic region. Our lawyers are globally minded, enterprising, collaborative and committed to excellence. White & Case operates on a one firm basis, which is present in the day-to-day work of its associates. We advise multinational corporates, financial institutions and private equity firms on corporate and financing transactions across all major industry sectors. Our practice areas in Finland are Capital Markets, Debt Finance and M&A/Private Equity. All our practice areas are top tier ranked in the leading ranking publications (Chambers, Legal 500 and IFLR 1000).

Our Values

At White & Case our culture comes to life through three core values:

Pioneering

We seize opportunities to innovate and grow.

United

We are one firm with a shared sense of purpose.

Human

We care about each other and the world around us.

Position Summary

You are the soul of the reception/office and shed unforgettable customer experiences with your personal and social sense time after time. Your first priority lies with greeting customers/clients and the personnel with a five-star expertise upon their arrival. You are the customers' first contact and your interaction creates a customer experience that makes the customer feel special and important. You will be in charge of the switchboard and meeting room bookings and will also assist in various administrative tasks, such as incoming and outgoing mail. Dealing with general tidiness and comfort as well as meeting facilities are also your duties. You will work weekdays between 8:30 and 16:30. The position is temporary (6-7 months) and starts as soon as possible.

We wish from you

  • Relevant educational background and previous work in customer service are seen as clear advantages.
  • Fluency in Finnish and English, both written and spoken.
  • Up-to-date IT knowledge; you adopt to new systems easily.
  • Great interaction and collaboration skills, understanding the depth of your duties and the ability to react accordingly.
  • Excellent and positive work attitude.
  • A brisk and helpful approach to work.

Location & Reporting

  • This is a business support role based in Helsinki.
  • This role reports to Helsinki.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

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