R&D Operations Manager

3 days ago

Helsinki, Uusimaa, Finland RELEX Solutions Full time

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our unified platform, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we're curious and passionate challenge-seekers creating the future of retail today.

About the R&D Operations Department

Our R&D organization, spanning both Product and Technology functions, plays a vital role in RELEX's success. The newly established R&D Operations department enables and enhances R&D's efficiency, data-driven decision-making, and ways of working by driving process, reporting and tooling related development.

We are now strengthening our Processes & Metrics team with an R&D Operations Manager focused on R&D Metrics & Engineering Analytics. In this role, you will establish, maintain, and develop key reports and reporting tools for R&D metrics. You will also drive development initiatives to improve processes and collaboration, contributing to the overall success of the R&D organization.

What You'll Be Doing:

R&D Metrics & Reporting

  • Define, establish and develop key R&D metrics and KPIs to support decision-making at team, department, and function.
  • Own and develop reporting tools and dashboards, ensuring alignment with business and R&D objectives.
  • Drive improvements to data quality and accessibility to enhance operational and strategic decision-making.
  • Collaborate with key stakeholders to maintain a holistic understanding of data insights, ensuring they drive actionable improvements and meaningful outcomes.
  • Lead initiatives related to reporting and analytics tools development, starting with the evaluation and potential implementation of a software development analytics tool to improve visibility into engineering efficiency and outcomes.

Driving Process & Organizational Improvements

  • Work closely with R&D Operations colleagues, QA Managers, and R&D Department Leads to continuously improve ways of working across the R&D organization.
  • Lead internal process development initiatives according to R&D priorities and your own interests, act as owner for selected processes.
  • Actively collaborate with different stakeholders across the organization to identify new development opportunities that will help R&D to reach the set goals.

What We're Looking For

  • Experience in engineering or R&D function with deep understanding of software development processes, metrics, and operational challenges.
  • Strong project and change management skills – ability to collaborate across teams and gain buy-in.
  • Proven ability to drive organizational changes, improve processes and develop reporting in software development context.
  • Experience in implementing or using software development analytics tools is considered as an advantage.
  • Proficiency in tools like Power BI and Jira, or the ability to learn them quickly.
  • Proactive mindset – ability to take initiative, drive progress independently, and move projects forward without strict top-down guidance.
  • Fluency in both written and spoken English.

Why Join Us?

At RELEX, we offer a dynamic and collaborative work environment where your contributions directly impact the efficiency and effectiveness of our R&D teams. You will have the opportunity to shape our R&D analytics strategy, drive measurable improvements, and work with a talented, passionate team dedicated to making a real-world impact.

RELEXians can be found around the world, but here we're based in Helsinki. We're passionate about using our technology to improve sustainability and change the world. Our office provides a great space for you to socialise, exercise and even take time out in our relaxing areas. We make sure our unique approach to flexibility and work-life balance comes across loud and clear; we're conveniently located, there's plenty of public transport and you can even bring your pet to the office

Across RELEX, our people are supported and rewarded. In Finland, we go even further. As well as:

  • Extensive physical and wellbeing support
  • Up to 8 weeks of annual leave per year
  • A true hybrid-working policy (home and office)

We also offer a range of benefits to support you, your family and your life situation. We value your work-life balance and provide flexible hours with RELEX specific parental leave agreements. As we're a diverse team of smart, motivated and fun people, we also have an office gym, offer a mobile phone package and bike leasing.

If you're excited about engineering analytics, process optimization, and enabling data-driven decision-making, we'd love to hear from you

Whatever your passion and whatever drives you, you can realise your ambitions, fulfil your potential and be the change at RELEX. We celebrate diversity and are committed to creating an inclusive environment for everyone. Join us and make a tangible impact on the world and your career – apply today.

We will fill this position as soon as we have found the right person so we recommend that you act quickly. Please apply before 6th April 2025.

If you have any questions about this position, Rebekka from our recruitment team will be happy to answer them (rebekka.gotter(at)relexsolutions.com).

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