Product Designer, New Business

15 hours ago

Helsinki, Uusimaa, Finland Wolt Full time

We are looking for a Product Designer to join Wolt's Merchant Mission

As the international side of Doordash business, Wolt is active in 29+ countries outside of the US and growing.

The Merchant Group focuses on making Wolt an integral part of our Merchants' daily lives in all the 25 countries Wolt is active in. We provide our business partners with tools and automations that are useful, efficient, reliable, and delightful to use.

This role is perfect for a designer who excels in creating tangible, impactful experiences within ambiguous problem spaces. As a design expert in creating delightful interactive experiences and visually stunning interfaces for complex tools, you will inspire the organization through prototyping and storytelling to ensure the final work has maximized impact.

In this role, you'll craft our tools for business partners to manage their deliveries as well as influence the experience for consumers. Together with functional & cross-functional partners, you'll create delightful, business-oriented products that empower our wide range of business partners to success. Our products are built around self-service, which helps us keep trust at the core of our partner relationships.

This role can be based in our tech hub in Helsinki.

Our humble expectations

We hope you're excited about this opportunity because you:

  • Are passionate about building exceptional & delightful experiences that power businesses small & large to success on Wolt, and in turn improve merchants' and consumers lives every day.
  • Have high empathy for your audience and can anticipate user needs.
  • Enjoy navigating complex, ambiguous problem spaces to strategically chart a path forward. You'll take full ownership of your work, and be responsible for every last detail.
  • Love crafting delightful, scalable solutions with ambitious design quality from end to end.
We're excited about you because:
  • You have 5+ years of experience in designing consumer, technical or SaaS products, so you understand what it takes to create elegant, business-oriented experiences within complex problem spaces.
  • You are a versatile t-shaped designer who is especially strong in visual design & prototyping. Successfully tackling problems in this space means crafting high-quality experiences alongside a cross-functional team.
  • You think in systems. In this role, you'll craft experiences for consumers, couriers, and businesses, so understanding the bigger picture and the impact of actions across journeys and experiences is crucial.
  • You are a creative problem solver. Ambiguous and thorny problems inspire you to resolve them with clear, effective solutions that inspire delight. Thinking outside the box to propose solutions in this space will lead you to success.
  • You're resilient to feedback. Building new experiences with a cross-functional team means sharing work-in-progress early and often. The ability to take constructive feedback in stride is crucial.
  • You enjoy collaborating and communicating across different functions, and are comfortable working with stakeholders from operational to technical teams through your day-to-day interactions. Storytelling, and communication design come naturally, and you can inspire teams towards action and empathy for the user, working towards a shared vision and embracing opportunities for improvement.
How we design
  • We listen carefully. The better we understand our users' problems the better our solutions can be. It's important for us to know we are solving for real people and not just the loudest voice in the room.
  • We love to collaborate. You'll partner closely with product, engineering, and business folks to find elegant but practical solutions to design challenges.
  • We own the problem space. You'll provide the thought leadership to inspire and develop the right design direction. Together, you'll solve problems and come up with solutions that live up to Wolt-grade and delight our users.
  • We begin with magic and work backwards. Imagine the way forward. You'll establish a vision of the product area first, then work backward to make every step of the way a feasible reality with your team.
Next steps

The position will be filled as soon as we find the right person, so feel free to apply as soon as you feel like hearing more about the position and potentially joining Wolt Please kindly make sure to include your portfolio with your application.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

At Wolt, design is at the heart of everything we ship

Our Design team's mission is to craft delightful experiences that differentiate Wolt, inspire customer loyalty, and drive business success.

Our vision is "happy customers make happy designers". By delighting our customers, we instill a strong sense of pride in our designers, creating a positive feedback loop that ensures happiness for both.

"At the heart of our design team is the belief that we are ONE team, speaking with ONE voice, and moving to ONE rhythm—creating a seamless, cohesive product experience for our users."

We build beautiful products, the Wolt way

We like to do things well and move fast. Doing that requires less red tape and more trust.

At Wolt, every product team has the resources, talent, and autonomy they need to deliver the task at hand. This way our teams stay close to their customers. They work how they see best, and in return, they're responsible for seeking alignment and owning the outcome.

On this journey towards delivery of (almost) everything, we're building a suite of products — from the systems powering our own Wolt Market stores, to our support tooling, and even fintech solutions.

At Wolt, you'll learn more, build more, and ship more than in most other companies.

You'll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.

#J-18808-Ljbffr

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