Remote Customer Support Manager

6 days ago
Hae

Helsinki, Suomi Narvi Payments Kokoaikainen
Työpaikan tiedot
Etätyö: Etätyö

Narvi Payments, a fast-growing Finnish fintech, is hiring a Customer Support Manager to join the Account Management team. The role focuses on onboarding, inquiries, and issue resolution amid a remote-first setup with offices in Helsinki and Warsaw. You’ll collaborate with product and development to deliver excellent customer experiences.

You’ll lead customer care initiatives, document knowledge bases, and drive automation to streamline workflows while maintaining a high standard of service.

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