Sr. Manager Claims

17 hours ago

Sodankylä, Finland Jobgether Full time

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager Claims - REMOTE. In this role, you will oversee teams of Claims Analysts and ensure high standards of quality and service are met. Your leadership will be critical in guiding team members through complex claims processing and customer service inquiries. This position requires a balance of strategic oversight and hands-on management to support both existing clients and new client integration. You'll have the opportunity to foster team development and drive improvements within the department, all while working in a fully remote environment.

Accountabilities
  • Supervise and manage multiple teams of Claims Analysts and external vendor staff.
  • Achieve team quality, production, and service expectations.
  • Guide and train staff in complex claim processing issues.
  • Implement new client accounts effectively within the Unit.
  • Ensure retention and satisfaction of existing clients.
  • Support team members with problem resolution and process improvement.
Requirements
  • High School Diploma or GED equivalent.
  • 3-5 years of claim processing experience.
  • Previous supervisory or management experience.
  • Strong verbal and written communication skills.
  • Leadership and interpersonal skills.
  • Ability to work independently and with minimal supervision.
  • Effective problem-solving abilities.
  • Proficiency in MS Excel and Word.
Benefits
  • Full remote work flexibility.
  • Opportunities for professional development.
  • Health and wellness benefits.
  • 401(k) savings plan and pension plan.
  • Paid time off and holidays.
  • Paid parental leave and disability insurance.
  • Tuition reimbursement programs.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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