Installation Service Engineer

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Position Overview

• The Installation Service Engineer is responsible for final customer installations, troubleshooting, and repairing Siemens Healthineers SPECT and PET instrumentation across North America.  
• Position reports directly to the Factory Installations Manger / reporting to the VP of Supply Chain Management.

Responsibilities

• The Installation Service Engineer's responsibilities include: installing, troubleshooting, and repairing Siemens Healthineers Diagnostics Instrumentation primarily Symbia Evo / Excel and Symbia Intevo, and SPECT products as well as the PET/CT family of products.
• Provide both timely and effective installations to ensure optimal system performance, resulting in superior customer satisfaction.
• Manage financial costs incurred during installations.
• Manage company assets to include a cell phone, computer, tools, inventory parts, etc. 
• Ensure timely completion (following Department Standard Operating Procedure) of all install documentation to ensure regulatory compliance for installation.
• Ensuring all training is kept current to ensure all state and local regulation compliance.
• Complete all installation travel arrangements and expense reporting - ensuring compliance with company guidelines.

Required Knowledge/Skills, Education, and Experience

• Associate's degree or equivalent experience in related field is required.
• Must be computer literate in Microsoft Word, Excel and PowerPoint and be able to utilize computer-based tools for reports, email and for general communication.
• Strong competency in instrument systems technology to include mechanics, electrical and software technology.
• Needs to be a self-starter with excellent communication skills.
• Should have the ability to operate remotely with minimum supervision.
• Must demonstrate excellent judgment in customer relations and managing company resources.
• Needs to have excellent communication skills and be able to interface with customers in a positive professional manner.
• The ability to think and act in a logical and methodical way.
• Clean driving record over last three years is required.
• Up to 80% domestic travel is required for this position.

Preferred Knowledge/Skills, Education, and Experience

• 2-5 years experience in the medical installation field or training in factory SPECT and or PET configuration.
• Installation experience in a related field.
• Demonstrated experience with FDA and medical equipment in general.

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Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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