
Merchant CRM Solutions Technical Lead
9 hours ago
Job Overview
We are seeking a highly skilled Technical Lead to lead our Merchant CRM team. As a key member of our technical leadership team, you will be responsible for driving the development and implementation of our CRM solutions.
In this role, you will oversee the design, development, and deployment of our CRM software, ensuring that it meets the needs of our merchants and aligns with our business goals. You will work closely with cross-functional teams, including product, data, and business stakeholders, to understand their requirements and develop solutions that meet their needs.
You will also be responsible for building and leading a high-performing engineering team, providing guidance, mentorship, and coaching to help them grow in their roles. Your team will be responsible for designing, developing, and deploying our CRM software, as well as maintaining and scaling our existing systems.
Key Responsibilities
- Drive CRM Solution Development: Oversee the design, development, and deployment of our CRM software.
- Lead High-Performing Teams: Build and lead high-performing engineering teams, providing guidance, mentorship, and coaching to help them grow in their roles.
- Cross-Functional Collaboration: Work closely with cross-functional teams, including product, data, and business stakeholders, to understand their requirements and develop solutions that meet their needs.
- Technical Expertise: Expertise in backend engineering with Java/Kotlin, API design, microservices architecture, and cloud computing services such as AWS.
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