Customer Support Liaison

20 hours ago


Helsinki, Uusimaa, Finland Quandoo GmbH Full time

We believe in empowering our employees to grow professionally and personally. Our team is dedicated to providing exceptional support to our restaurant partners, and we're seeking a skilled individual to join us in this mission.

As a Business Operations Manager, you'll play a vital role in ensuring seamless interactions between our internal teams, restaurant partners, and guests. Your expertise will help drive business growth, improve efficiency, and enhance the overall customer experience.

About the Role
  • You will be responsible for managing partner support queries, resolving issues, and escalating complex problems when necessary
  • Collaborate with cross-functional teams to develop and implement process improvements
  • Provide training and support to internal teams on best practices and new processes
  • Monitor and analyse customer feedback to identify areas for improvement
What We Offer
  • A dynamic work environment with opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a cutting-edge technology platform that's revolutionising the dining industry
  • A collaborative team culture that values innovation, creativity, and open communication


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