Technical Documentation Specialist

4 days ago


Espoo, Uusimaa, Finland Frends Technology Oy Full time

Frends Technology Oy is seeking a highly skilled Technical Documentation Specialist to join our team. As a key member of our documentation and learning team, you will be responsible for creating clear, practical, and well-structured how-to guides that showcase Frends' capabilities.

The ideal candidate will have some experience using integration platforms and API-based automation. C# knowledge is a strong plus. You will also need to possess excellent technical writing skills, with the ability to create engaging technical content in a B-to-B SaaS or iPaaS environment.

Key Responsibilities:
  • Own and elevate Frends documentation and learning platforms
  • Develop and enhance training courses and materials on academy.frends.com
  • Create sample integrations and learning resources to help users get started quickly

You will work closely with our Product, R&D, and UX teams to bring community feedback into product improvements. Your role will also involve leading developer advocacy and community engagement efforts, including being an active advocate in the upcoming Frends Community.

Requirements:
  • Technical proficiency in integration platforms and API-based automation
  • Excellent technical writing skills in a B-to-B SaaS or iPaaS environment
  • Ability to create clear, engaging technical content
  • Experience creating sample integrations and automation workflows for learning purposes

If you're passionate about integrations, enjoy creating technical content, and thrive in community engagement, this role is for you.



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